FAQ

FAQ

• Garantía de devolución de dinero
• Garantie de remboursement
• Garantia de Devolução de Dinheiro

TROUBLESHOOTING & HELP

• How can I file a counter notice for content that was removed from bartleby.com?
• Why has my question been removed from bartleby.com?
• I lost my password, now what?
• What do I do if I’ve been “Locked Out” of My Account?
• I can't see the solution in a <browser/device>

MANAGE MY SUBSCRIPTION

• Why can’t I apply my access code?
• I received a separate $1 (or $0) charge on my card after I purchased a Bartleby subscription. What is this charge?
• How do I cancel my subscription?
• Can I still access the site after I cancel my subscription?
• How do I pay for my subscription?
• How do I purchase the subscription for Bartleby textbook solutions?

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TUTORING

• What happened to bartleby tutor?

NAVIGATION

• How do I search textbook solutions?
• How do I navigate the site?
• What devices can I use to access textbook solutions on this portal?
• How can I access my shortlisted solutions?

GETTING STARTED

• Why can’t I apply my access code?
• How do I change my password?
• What is my username?
• How do I access textbook solutions?
• Summary of Service Terms Updates
• Resumo das atualizações dos Termos de Serviço

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INSTITUTIONS AND EDUCATORS

• Contact Customer Service
• Academic Integrity and Honor Code
• How can I integrate bartleby into my campus LMS?