FAQ
TROUBLESHOOTING & HELP
MANAGE MY SUBSCRIPTION
- Why can’t I apply my access code?
- I received a separate $1 (or $0) charge on my card after I purchased a Bartleby subscription. What is this charge?
- How do I cancel my subscription?
- Can I still access the site after I cancel my subscription?
- How do I pay for my subscription?
- How do I purchase the subscription for Bartleby textbook solutions?
TUTORING
EXPERT Q&A
- How can I ensure my questions get answered as quickly as possible?
- Can I use Q&A for essay or paper writing help?
- Can I submit pointed or graded questions in Q&A?
- Can I cite my Bartleby Q&A answer in my school assignment?
- My question was rejected or wasn't answered after a couple days - why did this happen?
- Why am I no longer able to ask a question?
NAVIGATION
GETTING STARTED
- Why can’t I apply my access code?
- How do I change my password?
- What is my username?
- How do I access textbook solutions?
- Summary of Service Terms Updates
- Resumo das atualizações dos Termos de Serviço