Effective November 9, 2026, Bartleby will be officially retired. Thank you for being a valued part of our community over the years. Below, you will find the answers to everything you need to know and what you can expect as we close down the site.
Why is the site being retired?
To better serve our users, we are consolidating our platforms and focusing our resources on building a more modern, streamlined experience. Retiring Bartleby allows us to channel our energy into other Learneo businesses, where we can deliver better features and faster updates.
When will the site be retired?
The site will remain fully accessible until November 9, 2026. After that date, the site will be taken offline permanently.
Is there a new platform I can move to?
We are not migrating any content or product features from Bartleby to a new platform. We appreciate your understanding.
Where can I find specific content or services now?
We are not migrating any content or product features from Bartleby to a new platform. Once the site is taken offline, specific content and features will no longer be available.
However, if you are looking for resources to help with your homework, research, and essay writing, we highly recommend exploring our sister platforms within the Learneo network:
- Course Hero: For course-specific study resources, practice problems, study guides, and 24/7 tutor help.
- QuillBot: For AI-powered writing assistance, including a paraphraser, grammar checker, and citation generator to help you write your best essays.
- Scribbr: For professional proofreading, plagiarism checking, and comprehensive academic writing guides.
- LitCharts: For in-depth literature guides, literary analysis, and translations of classic texts.
What happens to my user account after the site closes?
Account Access before November 9, 2026: You can log in to your user account and use Bartleby normally until November 9, 2026.
Account Access after November 9, 2026: After this date, logins will be disabled and you will no longer have access to your user account.
What do I do if I cannot log into my account?
Please reach out to our Customer Support Team directly at: support@bartleby-support.zendesk.com. Please do this before November 9, 2026. We may not be able to help after support winds down.
What happens to the files and content I uploaded?
You can download everything you’ve uploaded to Bartleby before it closes on November 9, 2026. We’d recommend doing this sooner than later. After this date, the site will no longer be available and you won’t be able to access your account or retrieve your content.
Will my content be used for anything after the shutdown?
No. We aren’t selling, transferring, or licensing user-uploaded content to anyone, and we won’t use it to train models or build other products.
What about the content I made public?
Public pages on Bartleby will stop being available after November 9, 2026. Content you’ve publicly shared will no longer appear in search results on Bartleby though search engines and third-party archive sites may keep cached copies for a while, which is outside our control.
What happens to my personal data?
Your data privacy remains our top priority. Since we will no longer be operating the site and service, we will delete user accounts and data. Please note that we may retain certain user information for a limited period of time following November 9, 2026, in accordance with applicable laws and our Privacy Policy.
For questions about your user account, billing, data, or any other information, please reach out to our Customer Support Team directly at: support@bartleby-support.zendesk.com.
Will I continue to be charged after the site is retired?
No. All recurring charges will be stopped before November 9, 2026. You will not be billed for any period after November 9, 2026.
Am I eligible for a refund?
If you have an active paid subscription with time remaining beyond November 9, 2026, you may be eligible for a prorated refund. Our Customer Support Team will reach out to you directly. Please check your email directly associated with your user account.
Who do I contact for help or feedback?
Our Customer Support Team is available to help with any questions about your user account, billing, data, or the site closure process. For any additional questions not answered here, you can contact our Customer Support Team directly.
✉️ Please reach out to our Customer Support Team directly at support@bartleby-support.zendesk.com
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